1.We will dispatch items after receiving cleared payment within 48 hours ,and You will receive it in 3-5 working days. (excluding Saturdays, Sundays and public holidays - these are not counted as working days)
2.Dear Customers, Please provide complete and correct Address information, includes Street, City, State, and Post Code. So as to Dispatch your items ASAP. Thank you for your Cooperation.
All items will be packed within 48 hours after payment received from Monday to Friday, orders in Weekends will be posted in the following Monday.
If you have not received your items you must let us know within 7 days from the estimated delivery date. Once we know you have not received your item we will investigate the matter fully both internally and with our carriers. Unfortunately we cannot investigate non receipt deliveries after this time has elapsed. Investigations into lost parcels can take up to 14 days. Refunds or replacements will not be issued until the investigation is complete.
1. Working Day: Monday to Friday. (excluding Saturdays, Sundays and public holidays - these are not counted as working days)
2. We assure you that we are a honest and super reliable seller,any problems can be solved in a satisfying way and any loss will not be brought to you. Please kindly contact us firstly if your purchasing is in trouble before leaving any bad feedback including neutral and negative feedback and leaving 3 stars or less stars to me on 4 criteria.
一、物流及仓库问题
1.是海外仓现货吗?
是的,迅麦所有的产品都已现货备货在海外仓,网站上有库存的,都是目前在仓可售产品。
2.物流费用是怎么计算?
迅麦平台上的商品价格都已是包邮价格,无需考虑物流费用。 不过对于偏远区域,迅麦分销平台无法为您提供包邮服务:如若您的客户收件地址是在美国偏远州,则需额外支付物流费用,具体可联系您的客户经理进行咨询。
3. 仓库地址在哪里?
美东仓(特拉华)
美西仓(洛杉矶)
美南仓(亚特兰大)
英国仓(伯明翰)
德国仓(柏林)
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